What is wrong with hotmail?

Its shocking how one of worlds most famous email service has gone down the pits. It really upsets me to see its been a case of bad design / lack of testing in general can ruin a perfect product, which did exactly what it was supposed to do, provide access to emails anywhere where internet and a web browser was available.
Adding all the fancy non extras, ‘ajaxy’ stuff and trying to make a web application emulate a desktop application seems to have turned out to be a sheer case of waste of time. I for one have not been able to login to my account without having to provide my password twice and having tried this on windows/mac IE 6/7 and firefox 2/3 its evidently a problem with the website. What’s most annoying is that this has been going on for months and months and I cant even find a link someone (clearly visible) which allows me to report a bug.
I dont st hope big companies go around swallowing smaller (to them) companies in hope to gain market share and in that process ruining the core ideas and philosophies around which small companies put together things and if they even decide to d that, even before they think about initiating a conversation publicly they should see how much of an effort is it for the ideologies and technology shift would it require for the two companies to amalgamate.
Financially it makes perfect sense, the small companies get a jump in their share prices the founders make a lot of money and get on with their lives but I suppose founders have a responsibility to their loyal users and also the fact that people trusted them in the first place for years and years that made them so popular to get that point.

Missing good old days of hotmail when it was lightning fast and did exactly what it was supposed to do, show me my email.